Pool Services That Actually Show Up

From backyard cleans to commercial care, we deliver expert pool servicing, equipment installs, green pool recovery, and honest advice — all from a local team that knows Newcastle inside-out (and isn’t run by head office).

Whether your pool’s having a tantrum or just needs regular TLC, we’ve got the tools, techs, and local know-how to sort it out. Here’s what we’re trusted for around Newcastle:

What We Do Best

At Poolside Newcastle, we’re proud to be a family-run business with generations of experience in pool care, maintenance, and building. From our store at 74 Fern Street, Newcastle, and our fleet of mobile service vans, we provide everything you need to keep your pool in perfect condition. Whether your pool is residential or commercial, newly built or decades old, we’re the trusted local experts who can guide you through every stage of pool ownership. Our team specialises in after-handover pool care, helping new pool owners get the best start, with expert advice, tailored solutions, and the right products to make maintenance simple and stress-free.


We don’t just look after pools—we repair, restore, and rejuvenate them too. From storm damage and insurance claims to ongoing care for resorts, Airbnbs, and strata-managed properties, our commercial-grade maintenance services are second to none.


No job is too big or small, and every pool we service is treated with the same care and pride as if it were our own. At Poolside Newcastle, we combine family values with professional expertise, making us your go-to team for reliable pool care, products, and service across the Hunter.

A clean swimming pool with a ladder and a pool cleaner, surrounded by sparkles.
Hand offering wrench and screwdriver, tools for service and repair.
Two people with speech bubbles above them.
Buildings: A cityscape featuring blue, orange, and red skyscrapers on a black base.
Swimming pool with blue water and a ladder.
Blue industrial machine icon with gauges and cylindrical components.
Beach scene: chair, umbrella, and sun on the sand near the ocean.
Construction worker with a magnifying glass inspecting a gear with a checkmark.

We’re Not a Franchise And That’s the Difference

Poolside Newcastle is family-owned and proudly independent. That means we don’t follow head office scripts — we follow your pool’s actual needs. Our team lives here, swims here, and knows what your backyard’s up against, from local water quirks to the neighbour’s gum leaves.

Reliable, professional, and just cheeky enough to be fun.

Our Core Services

Keep your pool sparkling with scheduled cleans, water testing, vacuuming, and chemical balancing.

Pool Cleaning & Maintenance

Pump problems? Chlorinator crook? We install, fix, and maintain all your pool gear without the runaround.

Equipment & Installation

Woke up to a swamp? We’ve seen worse. We’ll clear it fast and keep it from coming back.

Green Pool Recovery

Two women in a pool, smiling, floating on donut-shaped inflatable rings. Bubbles float around them.
Shelves stocked with pool chemical products in a store.

Frequently Asked Questions

  • What’s included in a regular pool service?

    Depending on your plan, we’ll test the water, balance the chemicals, clean filters, empty baskets, vacuum, and make sure your pool isn’t plotting against you. We’ll tailor it to your setup so it actually works — not just look good on paper.

  • How often should I service my pool?

    Most pools do best with weekly or fortnightly visits, especially during swimming season. But if you’ve got leafy trees, heavy use, or a pool that’s just... high maintenance, more frequent care might be your best bet. We’ll help you figure it out.

  • Do you offer pool servicing for commercial properties?

    Absolutely. We handle commercial and strata pools across Newcastle — schools, gyms, hotels, apartment blocks — you name it. Reliable schedules, compliance-ready reports, and a team that actually shows up.

  • Can you fix or install pool equipment?

    Yep! Pumps, filters, chlorinators, Chemigems, robotic cleaners — we install and maintain the lot. We’re also warranty agents for all the big brands, so you’re not stuck Googling model numbers at 8pm.

  • What if I’ve just moved into a house with a pool?

    First — congrats! Second — don’t guess your way through it. We offer new pool owner handovers where we show you what everything does, what it should be doing, and how to keep it running without stress. It’s like a cheat sheet, but with less chlorine in your eyes.

  • Can you help with green pools?

    We’ve seen things. Green pools don’t scare us. We’ll test, treat, and restore your pool back to blue — and set up a plan to make sure it stays that way.

  • Do I need to be home during the service?

    Not unless you’ve got a dog who doesn’t believe in boundaries. As long as we can access the pool area, we’ll take care of the rest while you go about your day.